Urgent Help

Support and Crisis Services

If you are in a crisis situation, are concerned about feelings or thoughts of suicide, or need to speak with someone urgently, we urge you to contact the following organisations for immediate assistance:

• Lifeline: 13 11 14 (24-hour service), online chat 7:00pm – 4:00am lifeline.org.au/get-help/online-services/crisis-chat
• Suicide call back service: (1300 659 467; 24-hour service); online counselling suicidecallbackservice.org.au/

Support for Mental Health or Drug and Alcohol Concerns

Mental Health Issues, Low Mood, Anxiety and Stress

• Contact your family doctor or general practitioner
• Headspace (1800 650 890 or headspace.org.au or online chat www.eheadspace.org.au) provide face to face, phone or online support for young people
• SANE (1800 187 263 or sane.org) provide face to face, phone or online support.
• Beyond blue (1300 224 636); online chat https://www.beyondblue.org.au/get-support/get-immediate-support
• Mindspot provide free online treatment for young people experiencing mood or anxiety issues https://mindspot.org.au/mood-mechanic
• COVID-19 wellbeing tips can be accessed through Mindspot https://mindspot.org.au/coronavirus, the Black Dog Institute https://www.blackdoginstitute.org.au/resources-support/coronavirus-resources-for-anxiety-stress/, the Head to Health website https://headtohealth.gov.au/covid-19-support/covid-19, and Beyond Blue https://coronavirus.beyondblue.org.au/ 
• Mental Health Access Line: free mental health telephone access across all states in Australia
  
  • ACT (1800 629 354) – Mental Health Triage Service
  • NSW (1800 011 511) – Mental Health Line
  • QLD (1300 64 22 55) - 24-hour specialist mental healthcare
  • SA (13 14 65) – Mental Health Triage Service
  • TAS (1800 332 388) – Mental Health Services Helpline
  • VIC (1300 363 746) – Psychiatric triage (information, assessment and referral) 24 hours a day, 7 days a week
  • WA (1800 676 822) – Mental Health Emergency Response Line
  • NT (1800 682 288) – Northern Territory Crisis Assessment Telephone Triage Service

Rape/trauma

• NSW Rape Crisis: 1800 424 017
• 1800 RESPECT: 1800 737 732
• Child Abuse Prevention Service (CAPS): https://www.capsau.org/

Drug and Alcohol Concerns

• Counselling Online (1800 888 236) or counsellingonline.org.au: Free drug and alcohol online counselling available 24/7
• Reach Out (reachout.com): practical tools and support to help young people get through everything from everyday issues to tough times
• National Alcohol and Other Drug Hotline (1800 250 015)
• Alcohol & Drug Information Service: for information, services in your area, crisis counselling and support about alcohol and drugs:
  • NSW: 1800 422 599 for regional NSW or 02 9361 8000  for metropolitan NSW
  • ACT: community health service: 02 6207 9977
  • QLD: 1800 177 833 for regional QLD or 07 3837 5989 for metropolitan QLD
  • VIC: Directline (1800 888 236)
  • TAS: 1800 811 994
  • SA: 1300 131 340 or 08 8363 8618
  • WA: 1800 198 024 for regional WA or 08 9442 5000 for metropolitan WA
  • NT: 1800 629 683 or call 08 8922 8399 (Darwin) to book an appointment to seek help for alcohol withdrawal