Where to Seek Help in a Crisis
If you need emergency support, dial ‘000' for the police or an ambulance, or call Lifeline, a free and confidential 24-hour crisis helpline, on 13 11 14.
While it is our mission to help people learn to manage their anxiety and control their alcohol use, we are not equipped to provide urgent help if you are dealing with a crisis.
If you are in a crisis situation, are concerned about feelings or thoughts of suicide, or need to speak with someone urgently, we urge you to contact the following organisations for immediate assistance:
Support for Mental Health or Drug and Alcohol Concerns
Mental health issues, low mood, anxiety and stress:
- Contact your family doctor or general practitioner
- Headspace (1800 650 890) provides free support and psychologist sessions for people under 25, with expertise in helping people with low mood, anxiety, as well as alcohol issues. Call them to arrange an appointment or try their online chat option.
- SANE (1800 187 263) provide face to face, phone or online support.
- Beyond blue (1300 224 636) offers 24-hour telephone support, online chat and links to local services
- Mindspot provide free online treatment for people experiencing mood or anxiety issues
- Counselling Online (1800 888 236)
- Mental Health Access Line: provides free mental health telephone access across all states in Australia:
- ACT (1800 629 354) – Mental Health Triage Service
- NSW (1800 011 511) – Mental Health Line
- QLD (1300 64 22 55) - 24-hour specialist mental healthcare
- SA (13 14 65) – Mental Health Triage Service
- TAS (1800 332 388) – Mental Health Services Helpline
- VIC (1300 363 746) – Psychiatric triage (information, assessment and referral) 24 hours a day, 7 days a week
- WA (1800 676 822) – Mental Health Emergency Response Line
- NT (1800 682 288) – Northern Territory Crisis Assessment Telephone Triage Service
Rape/Trauma:
Drug and alcohol concerns:
- Counselling Online (1800 888 236) or counsellingonline.org.au: Free drug and alcohol online counselling available 24/7
- Reach Out (reachout.com): practical tools and support to help young people get through everything from everyday issues to tough times
- Youth Drug and Alcohol Advice (YoDAA) Line (1800 458 685) or yodaa.org.au: Telephone information and advice for young people
- Alcohol & Drug Information Service: for information, services in your area, crisis counselling and support about alcohol and drugs:
- NSW: regional (1800 422 599) or metropolitan (02 9361 8000)
- ACT: community health service (02 6207 9977)
- VIC: Directline (1800 888 236)
- QLD: regional (1800 177 833) OR metropolitan (07 3837 5989)
- SA: (1300 131 340 or 08 8363 8618)
- WA: regional (1800 198 024) or metropolitan (08 9442 5000)
- NT: (1800 629 683 or 08 8922 8399; Darwin)
- TAS: (1800 811 994)