Support and Crisis Services
If you need emergency support, dial ‘000' for the police or an ambulance, or call Lifeline, a free and confidential 24-hour crisis helpline, on 13 11 14.
If you are in a crisis situation, are concerned about feelings or thoughts of suicide, or need to speak with someone urgently, we urge you to contact the following organisations for immediate assistance:
Support for Mental Health or Drug and Alcohol Concerns
Mental Health Issues, Low Mood, Anxiety and Stress
- Contact your family doctor or general practitioner
- Headspace (1800 650 890 or headspace.org.au or online chat www.eheadspace.org.au) provide face to face, phone or online support for young people
- SANE (1800 187 263 or sane.org) provide face to face, phone or online support.
- Beyond blue (1300 224 636); online chat https://www.beyondblue.org.au/get-support/get-immediate-support
- Mindspot provide free online treatment for young people experiencing mood or anxiety issues https://mindspot.org.au/mood-mechanic
- Mental Health Access Line: free mental health telephone access across all states in Australia
- ACT (1800 629 354) – Mental Health Triage Service
- NSW (1800 011 511) – Mental Health Line
- QLD (1300 64 22 55) - 24-hour specialist mental healthcare
- SA (13 14 65) – Mental Health Triage Service
- TAS (1800 332 388) – Mental Health Services Helpline
- VIC (1300 363 746) – Psychiatric triage (information, assessment and referral) 24 hours a day, 7 days a week
- WA (1800 676 822) – Mental Health Emergency Response Line
- NT (1800 682 288) – Northern Territory Crisis Assessment Telephone Triage Service
Rape/trauma
- NSW Rape Crisis: 1800 424 017
- 1800 RESPECT: 1800 737 732
- Child Abuse Prevention Service (CAPS): https://www.capsau.org/
Drug and Alcohol Concerns
- Counselling Online (1800 888 236) or counsellingonline.org.au: Free drug and alcohol online counselling available 24/7
- Reach Out (reachout.com): practical tools and support to help young people get through everything from everyday issues to tough times
- National Alcohol and Other Drug Hotline (1800 250 015)
- Alcohol & Drug Information Service: for information, services in your area, crisis counselling and support about alcohol and drugs:
- NSW: 1800 422 599 for regional NSW or 02 9361 8000 for metropolitan NSW
- ACT: community health service: 02 6207 9977
- QLD: 1800 177 833 for regional QLD or 07 3837 5989 for metropolitan QLD
- VIC: Directline (1800 888 236)
- TAS: 1800 811 994
- SA: 1300 131 340 or 08 8363 8618
- WA: 1800 198 024 for regional WA or 08 9442 5000 for metropolitan WA
- NT: 1800 629 683 or call 08 8922 8399 (Darwin) to book an appointment to seek help for alcohol withdrawal