Support and Crisis Services
If you need emergency support, dial ‘000' for the police or an ambulance, or call Lifeline, a free and confidential 24-hour crisis helpline, on 13 11 14.
If you are in a crisis situation, are concerned about feelings or thoughts of suicide, or need to speak with someone urgently, we urge you to contact the following organisations for immediate assistance:
- Lifeline: 13 11 14 (24-hour service), online chat 7:00pm – 4:00am lifeline.org.au/get-help/online-services/crisis-chat
- Suicide call back service: (1300 659 467; 24-hour service); online counselling suicidecallbackservice.org.au/
- Mental Health Access Line: free mental health telephone access across all states in Australia
- ACT (1800 629 354) – Mental Health Triage Service
- NSW (1800 011 511) – Mental Health Line
- QLD (1300 64 22 55) - 24-hour specialist mental healthcare
- SA (13 14 65) – Mental Health Triage Service
- TAS (1800 332 388) – Mental Health Services Helpline
- VIC (1300 363 746) – Psychiatric triage (information, assessment and referral) 24 hours a day, 7 days a week
- WA (1800 676 822) – Mental Health Emergency Response Line
- NT (1800 682 288) – Northern Territory Crisis Assessment Telephone Triage Service
Support for Mental Health or Drug and Alcohol Concerns
Mental Health Issues, Low Mood, Anxiety and Stress
Rape/trauma
- NSW Rape Crisis: 1800 424 017
- 1800 RESPECT: 1800 737 732
- Child Abuse Prevention Service (CAPS): 02 9176 8000
Drug and Alcohol Concerns
- Counselling Online (1800 888 236) or counsellingonline.org.au: Free drug and alcohol online counselling available 24/7
- Reach Out (reachout.com): practical tools and support to help young people get through everything from everyday issues to tough times
- Youth Drug and Alcohol Advice (YoDAA) Line (1800 458 685): Telephone information and advice for young people
- Alcohol & Drug Information Service: for information, services in your area, crisis counselling and support about alcohol and drugs:
- NSW: 1800 422 599 for regional NSW or 02 9361 8000 for metropolitan NSW
- ACT: community health service: 02 6207 9977
- QLD: 1800 177 833 for regional QLD or 07 3837 5989 for metropolitan QLD
- SA: 1300 131 340 or 08 8363 8618
- WA: 1800 198 024 for regional WA or 08 9442 5000 for metropolitan WA
- NT: 1800 629 683 or call 08 8922 8399 (Darwin) to book an appointment to seek help for alcohol withdrawal
- VIC: Directline (1800 888 236)
- TAS: 1800 811 994