Support and Crisis Services

 

If you need emergency support, dial ‘000' for the police or an ambulance, or call Lifeline, a free and confidential 24-hour crisis helpline, on 13 11 14.

 

If you are in a crisis situation, are concerned about feelings or thoughts of suicide, or need to speak with someone urgently, we urge you to contact the following organisations for immediate assistance:

Support for Mental Health or Drug and Alcohol Concerns

 

Mental Health Issues, Low Mood, Anxiety and Stress

  • Contact your family doctor or general practitioner
  • Headspace (1800 650 890 or headspace.org.au or online chat www.eheadspace.org.au) provide face to face, phone or online support for young people
  • SANE (1800 187 263 or sane.org) provide face to face, phone or online support.
  • Beyond blue (1300 224 636); online chat https://www.beyondblue.org.au/get-support/get-immediate-support
  • Mindspot provide free online treatment for young people experiencing mood or anxiety issues https://mindspot.org.au/mood-mechanic
  • Mental Health Access Line: free mental health telephone access across all states in Australia
    • ACT (1800 629 354) – Mental Health Triage Service
    • NSW (1800 011 511) – Mental Health Line
    • QLD (1300 64 22 55) - 24-hour specialist mental healthcare
    • SA (13 14 65) – Mental Health Triage Service
    • TAS (1800 332 388) – Mental Health Services Helpline
    • VIC (1300 363 746) – Psychiatric triage (information, assessment and referral) 24 hours a day, 7 days a week
    • WA (1800 676 822) – Mental Health Emergency Response Line
    • NT (1800 682 288) – Northern Territory Crisis Assessment Telephone Triage Service

Rape/trauma

  • NSW Rape Crisis: 1800 424 017
  • 1800 RESPECT: 1800 737 732
  • Child Abuse Prevention Service (CAPS): https://www.capsau.org/

Drug and Alcohol Concerns

  • Counselling Online (1800 888 236) or counsellingonline.org.au: Free drug and alcohol online counselling available 24/7
  • Reach Out (reachout.com): practical tools and support to help young people get through everything from everyday issues to tough times
  • National Alcohol and Other Drug Hotline (1800 250 015)
  • Alcohol & Drug Information Service: for information, services in your area, crisis counselling and support about alcohol and drugs:
    • NSW: 1800 422 599 for regional NSW or 02 9361 8000  for metropolitan NSW
    • ACT: community health service: 02 6207 9977
    • QLD: 1800 177 833 for regional QLD or 07 3837 5989 for metropolitan QLD
    • VIC: Directline (1800 888 236)
    • TAS: 1800 811 994
    • SA: 1300 131 340 or 08 8363 8618
    • WA: 1800 198 024 for regional WA or 08 9442 5000 for metropolitan WA
    • NT: 1800 629 683 or call 08 8922 8399 (Darwin) to book an appointment to seek help for alcohol withdrawal