Support and Crisis Services

 

If you need emergency support, dial ‘000' for the police or an ambulance, or call Lifeline, a free and confidential 24-hour crisis helpline, on 13 11 14.

 

If you are in a crisis situation, are concerned about feelings or thoughts of suicide, or need to speak with someone urgently, we urge you to contact the following organisations for immediate assistance:

  • Lifeline: 13 11 14 (24-hour service), online chat 7:00pm – 4:00am lifeline.org.au/get-help/online-services/crisis-chat
  • Suicide call back service: (1300 659 467; 24-hour service); online counselling suicidecallbackservice.org.au/
  • Mental Health Access Line: free mental health telephone access across all states in Australia
    • ACT (1800 629 354) – Mental Health Triage Service
    • NSW (1800 011 511) – Mental Health Line
    • QLD (1300 64 22 55) - 24-hour specialist mental healthcare
    • SA (13 14 65) – Mental Health Triage Service
    • TAS (1800 332 388) – Mental Health Services Helpline
    • VIC (1300 363 746) – Psychiatric triage (information, assessment and referral) 24 hours a day, 7 days a week
    • WA (1800 676 822) – Mental Health Emergency Response Line
    • NT (1800 682 288) – Northern Territory Crisis Assessment Telephone Triage Service

Support for Mental Health or Drug and Alcohol Concerns

 

Mental Health Issues, Low Mood, Anxiety and Stress

Rape/trauma

  • NSW Rape Crisis: 1800 424 017
  • 1800 RESPECT: 1800 737 732
  • Child Abuse Prevention Service (CAPS): 02 9176 8000

Drug and Alcohol Concerns

  • Counselling Online (1800 888 236) or counsellingonline.org.au: Free drug and alcohol online counselling available 24/7
  • Reach Out (reachout.com): practical tools and support to help young people get through everything from everyday issues to tough times
  • Youth Drug and Alcohol Advice (YoDAA) Line (1800 458 685): Telephone information and advice for young people
  • Alcohol & Drug Information Service: for information, services in your area, crisis counselling and support about alcohol and drugs:
    • NSW: 1800 422 599 for regional NSW or 02 9361 8000  for metropolitan NSW
    • ACT: community health service: 02 6207 9977
    • QLD: 1800 177 833 for regional QLD or 07 3837 5989 for metropolitan QLD
    • SA: 1300 131 340 or 08 8363 8618
    • WA: 1800 198 024 for regional WA or 08 9442 5000 for metropolitan WA
    • NT: 1800 629 683 or call 08 8922 8399 (Darwin) to book an appointment to seek help for alcohol withdrawal
    • VIC: Directline (1800 888 236)
    • TAS: 1800 811 994